Police Communications Dispatcher(Entry level and lateral)
Description:Job Description:
Are you interested in being part of a dynamic City where you can truly make a difference? Are you customer service focused? Do you work well under pressure with the ability to multi-task in a fast paced work environment? Do you enjoy using your problem-solving skills to help the community? Then, the City of Fremont’s Police Department wants you!
- Examples of Responsibilities
- Receive, monitor and transmit verbal messages over a variety of communication networks.
- Receive information, questions and requests for service from callers who may be injured, confused or abusive.
- Obtain accurate information under difficult conditions.
- Record, classify and maintain records of all communications.
- Prioritize calls for service and dispatch appropriate services which affect the outcome of public safety service.
- Quickly evaluate emergency situations and develop logical working solutions.
- Learn police codes and various statutes.
- Provide information to field units, other agencies and the public.
- Other related duties as assigned.
Additional Information:
SALARY and BENEFITS:
$66,658 – $81,033 and $1,672/month 2015 health benefit allowance
Premium Schedule– 4 days on, 4 days off
1 hour of workout time/shift
Annual leave starts at 192 hours/year, 264 hours/year maximum
Job Requirements:
Age – 18 Years of age
Education – High School Graduation or equivalent
Experience – None
Additional Requirement:
Candidates must successfully pass a comprehensive background investigation, physical which includes drug testing (as mandated by the Department of Transportation) and be able to distinguish and interpret the meaning of colors on video display terminals.
In order to move forward in the process, you must meet the following score requirements on the CritiCall* exam (dated within one year of the application filing deadline date):
- Data Entry MT (Audio) 2525
- Call Summarization 1 71
- Call Summarization 2 MT 77
- Cross Referencing (Audio) 57
- Memory Recall-Numeric (Audio) 70
- Prioritization 71
- Map Reading 77
- Reading Comprehension 79
- Average Overall Score 77
Salary/Benefits: Entry Level Salary: $66,658 annual, Academy Graduate: $66,658 annual, Lateral: $66,658 annual, Top Pay: $81,033 annual
